We are here for you
The Welcome Center welcomes you as the first point of contact at Hamburg Airport. At the service and information centre, the service staff will support you in all matters relating to your journey and the perfect stay in Hamburg. In addition to the Hamburg CARD, you can expect event tips, hotel recommendations or ticket bookings for events, Hamburg experiences and tickets for public transport.
How to reach us:
Opening hours:
Monday – Tuesday: 9 a.m.– 4 p.m.
Wednesday – Friday: 8 a.m. – 4 p.m.
Saturday – Sunday: closed
Closed: 24.12.-26.12.2024; 01.01.2025
Location:
Flughafenstraße 1
22335 Hamburg
Website:
Directions
Touristinformation Airport Office
Flughafenstraße 1
22335 Hamburg
Travel optionsClose
For the perfect arrival
For the best access to our services, the Welcome Center can be reached from both the public area of the airport and the baggage claim area. Please note the different locations and opening hours of the Hamburg Airport Welcome Center for airport visitors and passengers. The Info Points on the departures level complement our information services.
- Public transport S-Bahnline S1 to stop Hamburg Airport. Buslinies 274, 292, 392, 606.
- Car Via the A7, exit Schnelsen Nord, and continue on the Flughafenumgehung / Zeppelinstraße or via Hamburg city centre.
- Parking Online parking reservation, short-term parking.
