© Frau Elbville

Stella

The digital guide through Hamburg's Christmas world

Hamburg's new chatbot Stella has been online since 23 October 2024 and offers fast, dialogue-based and simple advice on our website during the festive season.

Your assistant during the Christmas season

Stella is available in both German and English and will help you plan your trip in the best possible way, regardless of whether you are travelling from Hamburg, Germany or abroad. The digital helper is specially trained for Hamburg's Christmas markets and Christmas events and answers questions about opening times, locations, attractions and travel options in a precise and uncomplicated manner. Stella also has information about concerts, theatre and other highlights of the Advent season in Hamburg.

Discover Stella for yourself

It's easy to use: Stella works in chat messenger style and responds promptly to every question.

You are welcome to try out for yourself how Stella can help you with topics relating to the Christmas season in Hamburg. Simply click on the button at the bottom and let Stella advise you personally!

Have fun trying it out - we wish you a wonderful and festive time in Hamburg!

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Too beautiful to stay at home Hamburg in Winter

Despite sinking temperatures, Hamburg's winters are highly inviting: Whether you prefer ice-skating, walking through the snow or visiting one of the numerous Christmas markets, no one must stay inside. And you definitely won't stay cold with a hot mulled wine warming your hands!

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Pretzels, punch and bright lights Christmas markets

The Advent season in Hamburg wouldn’t be the same without the city’s charming Christmas markets. While they have been redesigned for this year’s season, the magic will still be there.

Christmas markets
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Let yourself be enchanted by the festive atmosphere and discover Hamburg's diverse Christmas markets, the enchanting fairytale boats on the Alster, the cheerful Christmas parades and the festively decorated shop windows and shopping arcades.

Christmas in Hamburg

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Elbphilharmonie Visitors Center

At the visitors center, you can get all the information you need and purchase tickets. Opening hours: Daily, 09:00 a.m. - 08.00 p.m.

Elbphilharmonie Visitors Center
© ThisIsJulia Photography

Tourist Information at the harbour

Visit Hamburg Tourist Information! We have everything you need to make your visit to the Hanseatic City even more memorable: Hotel accommodation, event tickets, Hamburg Cards, Hamburg information, brochures, tours, souvenirs and much, much more...

Tourist Information at the harbour

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