Novotel Hamburg Alster

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© TOMAS
© TOMAS
© TOMAS
© TOMAS
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© TOMAS

The Novotel with its spacious rooms and the innovative Novo2 restaurant concept is particularly family-friendly.

The Novotel Hamburg Alster is located in the district of Hohenfelde between the Alsterschwimmhalle and the University of Applied Sciences HAW. The Alster Lake is within walking distance, the city center is only a few minutes away by car or underground train.

The four-star hotel has over 210 rooms, all equipped with HiFi system, wireless Internet access (additional charge), minibar, cable and pay television, room safe, and separate toilet. The bathrooms feature both bathtub and shower. Three rooms are furnished to meet the special needs of disabled guests. The overnight stay and breakfast is complimentary for one or two children under 15 years if staying in their parents´ room.

The Novotel Hamburg Alster hotel restaurant “Thyme” serves Mediterranean and regional cuisine. The hotel bar “Alster Lounge” serves drinks and light meals and has Sky sports television. Seven partially combinable conference rooms with natural daylight can accommodate up to 220 guests. Guest parking is available in the hotel´s underground garage.

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Hotel facilities

Food and drink

  • Bar Available
  • Restaurant Available

Special features

  • Baby cot Available
  • Business centre Available
  • Fitness room Not available
  • Child-friendly Available
  • Conference rooms Available
  • Safe-deposit box at the front desk Available
  • Wireless LAN Available
  • Spa / Wellness area Available
  • Bicycle parking open Not available
  • Luggage storage Available
  • Non-smoking rooms Available
  • Sauna Available
  • Lift / Elevator Available
  • Air conditioning Available
  • Smoking rooms Not available
  • Bicycle rental at hotel Available
  • Bicycle storage Not available

Room furnishings

  • Hair dryer Available
  • Cosmetic mirror Available
  • Minibar in room Available
  • Safe-deposit box at the front desk Available
  • Sat TV / Cable Available
  • Telephone Available
  • Alarm clock Available
  • Radio Available
  • Windows can be opened Available
  • Coffee-/tea-maker in room Available
  • Sound-proof windows Available
  • Wake-up service Available
  • Wireless LAN Available
  • Air conditioning Available
  • Shower / toilet Available

The room furnishings may differ depending on selected room category.

Parking

  • Hotel garage (27 €) Available

Services

  • Night porter Available
  • Room service Available
  • Shoe shine machine/service Available
  • Wake-up facility Available
  • Laundry service Available

Check-in:
03:00 p.m.
Check-out:
12 p.m.
Reception:
The reception is open 24 hours.
Languages:
German, English
Method of payment:
Diners, EC, Mastercard, Visa, AmEx
Breakfast:
Breakfast buffet
Number of rooms:
210 (175 Double room, 6 Suites/StudiosDistributed over 5 floors)

Reviews

4.5 of 5 (2689 reviews)
Recommendation
95%
Average rating
4.5 of 5

Based on 2689 reviews

Overview of points
Hotel
4.5 of 5
Room
4.5 of 5
Service
4.7 of 5
Gastronomy
4.5 of 5
Price/Performance
4.4 of 5
4.5 of 5
01.04.2025

Positive:

Negative:

4.5 of 5
31.03.2025

Positive:

Negative:

4.6 of 5
26.03.2025

Positive:

Negative:

4.7 of 5
03.02.2025

Positive:
Alles in allem ein erfreulicher Aufenthalt.

Negative:
Lediglich die Badbeleuchtung ist etwas zu dunkel.

5 of 5
18.01.2025

Positive:
Wir hatten einen tollen Kurzurlaub auch Dank der schönen Unterkunft im Novotel Alster. Wir werden sicher wieder kommen. Bisher waren die Aufenthalte immer sehr angenehm. Vielen Dank dafür.

Negative:

5 of 5
18.01.2025

Positive:
Ein sehr angenehmes, Verkehrstechnisch günstig gelegenes Hotel. Die Zimmer sind optimal, funktional und ansprechend eingerichtet. Die Größe der Zimmer sind perfekt. Alles ist sauber, Wasserkocher und diverse Heißgetränke kostenfrei zur Verfügung gestellt. Es wird Wert auf Müllreduzierung gelegt und Ressourcen geschont, indem nicht zwangsläufig täglich gereinigt wird. Da hat der Gast die Möglichkeit der Reinigung oder eben nicht. Die Fenster sind super isoliert und auch Lärm anderer Gäste wurde nicht wahrgenommen. Wir kommen auf jeden Fall wieder.

Negative:

4.5 of 5
06.01.2025

Positive:

Negative:

4.7 of 5
31.12.2024

Positive:

Negative:

4.9 of 5
11.12.2024

Positive:
Es liegt direkt an der U-Bahn-Station, somit war man auch schnell wieder in der Innenstadt.

Negative:
Kann nichts negatives sagen

4.6 of 5
19.11.2024

Positive:
Lage der U-Bahn Statin

Negative:

4.6 of 5
16.11.2024

Positive:

Negative:

4.8 of 5
09.10.2024

Positive:
Verkehrsgünstig gelegen, U-Bahn-Station direkt vor der Tür Familienzimmer für 3 Personen, das Schlafsofa war bereits fertig bezogen

Negative:
Klimaanlage im Zimmer etwas laut. Im Zimmer zur Straße konnten wir wegen Verkehrsgeräuschen nur mit geschlossenem Fenster schlafen. Das Fenster hat den Schall aber gut geschluckt.

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