ARCOTEL Onyx Hamburg

© TOMAS
© TOMAS
© TOMAS
© TOMAS
© TOMAS
© TOMAS
© TOMAS

The first class design hotel directly on the Reeperbahn is an exceptionally exclusive residential address with everything your heart desires.

Located on the Reeperbahn directly adjacent to the architectural project "Tanzende Türme" (Dancing Towers), the non-smoking hotel ARCOTEL Onyx Hamburg is an exceptional and exclusive address in the popular trendy district of St. Pauli. The Port of Hamburg, the Landungsbrücken and numerous musicals as well as theaters are all within easy walking distance. The U3 underground station St. Pauli across the street provides speedy and convenient connections to the city center.

Refined elegance characterizes the 215 rooms and suites of the design hotel. All rooms are equipped with air conditioning, flat screen television and notebook-size room safe. Guests have access to wireless Internet access throughout the hotel.

The seminar room, furnished with state-of-the-art technology, ensures a highly professional conference situation. The chic bar and lounge area are a perfect way to finish off the evening.

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Hotel facilities

Food and drink

  • Bar Available

Special features

  • Baby cot Available
  • Business centre Available
  • Fitness room Not available
  • Child-friendly Available
  • Conference rooms Available
  • Safe-deposit box at the front desk Available
  • Wireless LAN Available
  • Spa / Wellness area Not available
  • Bicycle parking open Not available
  • Luggage storage Available
  • Non-smoking rooms Available
  • Sauna Not available
  • Lift / Elevator Available
  • Air conditioning Available
  • Smoking rooms Not available
  • Bicycle rental at hotel Not available
  • Bicycle storage Not available

Room furnishings

  • Hair dryer Available
  • Cosmetic mirror Available
  • Safe-deposit box at the front desk Available
  • Desk Available
  • TV Available
  • Telephone Available
  • Radio Available
  • Windows can be opened Available
  • Sound-proof windows Available
  • Wake-up service Available
  • Wireless LAN Available
  • Air conditioning Available
  • Shower / toilet Available

The room furnishings may differ depending on selected room category.

Parking

  • Space in public car park (20 €) Available

Services

  • Concierge Available
  • Luggage service Available
  • Room service Available
  • Shoe shine machine/service Available
  • Wake-up facility Available
  • Laundry service Available

Check-in:
03:00 p.m.
Check-out:
12:00 p.m.
Reception:
The reception is open 24 hours.
Languages:
German, English
Method of payment:
Diners, EC, Mastercard, Visa, AmEx
Breakfast:
Breakfast buffet
Number of rooms:
215 (180 Single room, 180 Double room, 9 Suites/StudiosDistributed over 7 floors)

Reviews

4.6 of 5 (647 reviews)
Recommendation
96%
Average rating
4.6 of 5

Based on 647 reviews

Overview of points
Hotel
4.7 of 5
Room
4.7 of 5
Service
4.7 of 5
Gastronomy
4.5 of 5
Price/Performance
4.5 of 5
5 of 5
08.02.2025

Positive:

Negative:

4.4 of 5
05.02.2025

Positive:

Negative:

4.9 of 5
22.01.2025

Positive:
Nähe zur Reeperbahn, nähe zur U-Bahn, sehr empfehlenswert.

Negative:
Badezimmer lieber mit Dusche, als Badewanne

3.5 of 5
12.01.2025

Positive:
Die Lage des Hotels ist sehr gut; in der Nähe befinden sich öffentliche Verkehrsmittel und auch zu Fuß sind der Hafen, der Michel, das Heilig-Geist-Feld mit dem begrünten Bunker gut zu erreichen. Die Zimmer sind groß und zweckmäßig eingerichtet.

Negative:
Das Personal an der Rezeption ist nicht sehr gesprächig und kann Gäste gut ignorieren. Das Frühstück wird in einem Nebengebäude angerichtet. Manche Plätze sind etwas kalt durch das ständige Öffnen der Eingangstür.

4.7 of 5
05.01.2025

Positive:
Super stylische und geräumige Zimmer.

Negative:
Frühstück ist leider sehr stressig, liegt sicherlich am mangelnden Platz.

4.3 of 5
24.11.2024

Positive:
Personal super freundlich und bemüht

Negative:
Reinigungspersonal versteht kein Deutsch. Sehr schlecht Frühstück außerhalb vom Hotel,nicht so gut Heizung nicht so gut Zimmertemperatur nur knapp 20 Grad

4.9 of 5
31.10.2024

Positive:
Sehr Sehr freundliche MA

Negative:

4.9 of 5
25.10.2024

Positive:
Sehr freundliches Personal.

Negative:

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Languages

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